Official Documents

Privacy Policy rezeki777

Your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal information as a rezeki777 member.

Last updated: 1 January 2026

Our Commitment: rezeki777 is committed to protecting every member's privacy. We comply with the provisions of the Personal Data Protection Act 2010 (PDPA) of Malaysia across all our data handling practices.

01 Introduction

Rezeki777 ("we", "the platform") takes our responsibility to protect every member's personal information seriously. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you use our platform.

When you register an account, make a deposit or withdrawal, use our mobile app, or contact our customer support team, you are entrusting us with your information. We do not take that trust lightly.

This policy applies to all users of the Rezeki777 platform, including website visitors, registered members, and anyone who interacts with our services in any way. Please read this document carefully to understand how we handle your information.

02 Information We Collect

We collect various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

Data Category Example Information Purpose of Collection
Identity Information Full name, date of birth, identification card number Identity verification (KYC), member eligibility
Contact Information Email address, phone number, residential address Account communications, transaction notifications
Financial Information Bank account number, transaction history Deposit and withdrawal processing
Usage Data Game history, login records, session duration Service improvement, account security
Technical Data IP address, device type, web browser Fraud detection, platform optimization

We only collect information that is strictly necessary to provide our services. We do not collect sensitive data such as biometric information or medical records without your explicit consent.

03 How We Use Your Data

The information we collect is used strictly for the following purposes, and nothing beyond that:

  • Account management: Create and maintain your member account, including the registration process and identity verification.
  • Transaction processing: Process deposits, withdrawals, and all financial transactions securely and efficiently.
  • Platform security: Detect and prevent fraud, money laundering, and any suspicious or unlawful activity.
  • Service communications: Send important notifications related to your account, transactions, and policy updates.
  • Customer support: Assist you when you reach our support team via live chat or other channels.
  • Legal compliance: Meet applicable legal and regulatory obligations, including anti-money laundering (AML) requirements.
  • Service improvement: Analyze usage patterns to improve overall platform performance and user experience.
  • Relevant promotions: Deliver offers and promotions relevant to your interests, provided you have not opted out of receiving marketing communications.

We will not use your data for any purpose other than those stated above without first obtaining your consent.

04 Information Sharing

Rezeki777 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:

  • Service providers: Payment partners, cloud service providers, and technology vendors that help us operate the platform. They are bound by strict confidentiality agreements.
  • Legal requirements: When required by law, court order, or a valid request from Malaysian government authorities.
  • Rights protection: When necessary to protect the rights, property, or safety of Rezeki777, our members, or the public.
  • Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

In all data-sharing scenarios, we ensure that recipients comply with data protection standards equivalent to our own policy.

05 Data Security

We implement robust technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction, or disclosure.

  • 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using industry-standard 256-bit SSL technology.
  • Secure storage: Data is stored on servers protected by multi-layered firewalls and intrusion detection systems.
  • Strict access controls: Only authorised personnel may access members' personal information, and only to the extent required for their role.
  • Regular audits: Our security systems are audited and updated regularly to address the latest threats.
  • Two-factor authentication: 2FA is available for all member accounts as an added layer of security.

While we take all reasonable precautions, no security system can be guaranteed to be completely secure. We encourage you to play an active role in protecting your account by using a strong password and keeping it confidential.

06 Cookies & Tracking Technologies

Rezeki777 uses cookies and similar tracking technologies to enhance your browsing experience and enable certain platform features to function properly.

  • Essential cookies: Required for core platform functions such as maintaining your login session. These cookies cannot be disabled.
  • Performance cookies: Collect information about how you use the platform to help us improve its performance. All data is collected anonymously.
  • Functional cookies: Save your preferences such as language and display settings for a more personalized experience.
  • Analytics cookies: Help us understand overall usage patterns to make better-informed platform improvement decisions.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Information collected via cookies will not be used to directly identify you.

The Rezeki777 mobile app uses device identifiers similar to cookies to ensure a smooth and secure experience on your mobile platform.

07 Your Rights

As a rezeki777 member and under the provisions of the Personal Data Protection Act 2010, you have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request data deletion under circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a structured, reusable format.

Right to Restrict Processing

Request that we restrict the processing of your data under certain circumstances.

To exercise any of the above rights, please contact our support team via live chat. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing the request.

08 Data Retention

Rezeki777 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we will retain certain information for the period required by applicable legal and regulatory obligations.

  • Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysia's financial laws and anti-money laundering regulations.
  • Identity verification documents: Retained for the duration of the active account plus 5 years after account closure.
  • Communication logs: Retained for 2 years for dispute resolution and customer support purposes.
  • Usage and analytics data: Stored in anonymised form for a maximum of 3 years for service improvement purposes.

When data is no longer needed and there is no legal requirement to retain it, we will securely delete or anonymise it.

09 Privacy Policy Changes

Rezeki777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

When significant changes occur, we will notify you via:

  • Clear notices on the platform's home page
  • Email to your registered email address
  • In-app notifications on the rezeki777 mobile app

The "Last Updated" date at the top of this document reflects the latest version currently in effect. We encourage you to review this page regularly. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

If you do not agree with any changes to the privacy policy, you have the right to close your account before those changes take full effect.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our team is ready to assist.

  • Live chat 24/7: The fastest way to get help is via live chat, available directly on our platform.
  • Support email: Send your written enquiry to [email protected] and we will respond within 1–2 business days.
  • Official complaints: For data privacy complaints, please include "Data Privacy Complaint" in the subject line of your message so it can be handled by the responsible team.

We are committed to responding to all privacy-related enquiries within 30 business days. For urgent matters, please use live chat for a faster response.

Why Your Data is Safe With Us

We don't just talk about privacy — we invest in the systems and practices that genuinely protect your information every day.

Advanced-Level Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Responsible KYC

Our identity verification process is conducted thoroughly and respectfully. Your documents are stored securely and accessed only by authorized personnel.

Malaysia PDPA Compliance

Our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights are always protected.

No Data Sales

We have never sold and will never sell your personal information to advertisers or third parties for their own marketing purposes. Full stop.

Mobile App Security

The Rezeki777 app uses end-to-end encryption and biometric authentication to keep your gaming sessions secure wherever you are.

Regular Security Audits

Our systems undergo independent security audits on a regular basis to identify and address any vulnerabilities before they become an issue.

Join Us Today

Play with Peace of Mind, Your Data is Protected

Create a Rezeki777 account and enjoy a safe, fair, and enjoyable gaming experience — with the full assurance that your privacy is always protected.

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